Welcome to LASERIX. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website laserix.net or otherwise interact with us.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our site or provide your personal data.

1. Who We Are & Contact Information

Company name / Controller: LASERIX

Address: Office 108, Sarah Building, Al Garhoud, Dubai, UAE

Phone: +971 4 835 5214

Email: info@laserix.net

If you have any questions about this Privacy Policy, or wish to exercise your rights, you may contact us at the above email or address.

2. What Information We Collect

We may collect the following categories of personal information when you interact with us:

Type of Information Examples / When Collected
Identity / Contact Data Name, email address, phone number — e.g. when you fill a contact or inquiry form.
Technical / Usage Data IP address, browser type, device type, operating system, pages visited, referral URL, date/time stamps, session duration.
Communications Data Any correspondence you send us (e.g. emails, messages, feedback) and any notes or records associated with those communications.
Marketing & Preference Data Your preferences regarding how we contact you (e.g. email newsletters, promotional offers).

We will only collect personal data that is adequate, relevant, and necessary for the purposes for which it is collected (data minimization).

We do not knowingly collect any sensitive data (such as health, biometric, racial, religious, political) unless you explicitly provide it and consent, in line with applicable law.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to inquiries, provide services or information you requested, and manage our relationship with you.
  • To send you updates, newsletters, promotional offers, or other marketing communications (where you have opted in).
  • To improve our website and services, analyze usage, diagnose technical issues, perform analytics, and optimize user experience.
  • To comply with legal obligations or defend our legal rights (e.g. in the event of disputes).
  • To prevent fraud, misuse, or unauthorized access, and to enforce our terms, conditions, and policies.

We will only use your information for purposes for which we have a lawful basis (such as consent, contractual necessity, legitimate interests, or legal obligation) under applicable data protection laws.

If we need to use your personal information for a new purpose not described above, we will notify you and obtain your consent (if required) before doing so.

4. Legal Basis & Consent

To the extent required by applicable law, we rely on the following legal bases for processing your personal data:

  • Consent: When you voluntarily provide your data (e.g. signing up for our newsletter).
  • Contractual necessity: Where processing is necessary to perform a contract with you (e.g. providing requested services).
  • Legitimate interests: For our legitimate business operations (e.g. administering our website, security, internal analytics), provided your rights do not override those interests.
  • Legal compliance: When required by law, regulation, or court order.

You may withdraw any consent you have given at any time (subject to legal or contractual restrictions). Withdrawal of consent will not affect the lawfulness of prior processing.

5. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill its processing purposes, unless a longer retention period is required or permitted by law. When your personal data is no longer needed, we will securely delete, anonymize, or destroy it.

6. Cookies & Tracking Technologies

We may use cookies, web beacons, pixel tags, analytics tools, and similar technologies to collect technical and usage data, to improve our site, and to provide enhanced services.

You may refuse or disable cookies via your browser settings; however, doing so may impact your user experience or access to certain features of our website.

7. Your Rights & Choices

Depending on applicable law (for example the UAE’s data protection law, or relevant sectoral laws), you may have the following rights in respect of your personal data:

  • The right to access the personal data we hold about you.
  • The right to rectify or correct inaccurate or incomplete data.
  • The right to erase / delete your personal data (subject to legal or contractual restrictions).
  • The right to restrict or object to certain processing (e.g. direct marketing, profiling).
  • The right to data portability, i.e. receiving your data in a structured format, or having it transferred to another entity (where technically feasible).
  • The right to withdraw consent (for processing based on consent).

To exercise any of these rights, you may contact us at info@laserix.net. We will respond to your request in accordance with applicable law.

Please note: We may require verification of your identity before processing such requests. Also, in some cases, we may decline requests (or limit the scope) if permitted by law (for example, for legal compliance, fraud prevention, or other legitimate reasons).

8. Changes to This Privacy Policy

We reserve the right to update, amend, or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information. Your continued use of our website following changes constitutes your acceptance of the revised policy.

9. Third-Party Sites & Links

Our website may contain links to external websites or third-party services not operated or controlled by us. This Privacy Policy does not apply to those external sites. We recommend that you review the privacy policies of those third-party sites before submitting any personal data.

10. Contact Us & Complaints

If you have questions, concerns, or complaints about our handling of your personal information, or wish to exercise your rights, please contact us:

Laserix
Office 108, Sarah Building, Al Garhoud – Dubai, UAE
Phone: +971 4 835 5214
Email: info@laserix.net

We will endeavor to resolve your concerns in a timely manner and in accordance with applicable laws.