End-to-End Support & Maintenance

LASERIX provides preventive and corrective maintenance services designed for distributors, healthcare providers, and aesthetic chains operating large fleets of laser equipment.
Our local engineering team delivers service-level agreements (SLAs) ensuring maximum uptime, performance reliability, and regulatory compliance.

Service We Provide:

  • Preventive maintenance (depending on the contract plan*).
  • Full calibration and diagnostics reporting.
  • Spare parts procurement & inventory management.
  • Remote monitoring and rapid-response field service.
  • Service contract tiers (Standard / Premium / Enterprise).
  • Compliance documentation for DHA/MOH inspections.

Why ongoing maintenance matters:

  • Maintains treatment consistency, & predictable results.
  • Reduces unplanned downtime = fewer cancelled treatments, better revenue.
  • Protects manufacturer warranty and device lifespan.
  • Ensures patient safety, regulatory compliance, and clinic reputation.

B2B Value Proposition:

  • Reduced operational downtime and predictable maintenance budgets.
  • Integrated support across mixed-brand device portfolios.
  • Access to manufacturer-certified engineers and genuine parts.
  • SLA-based accountability for performance metrics.

Secure your asset reliability with a LASERIX maintenance partnership. Request a service proposal or SLA quotation.

Testimonials

As the owner of Clarion Medical Center, I can honestly say LASERIX has been one of the best companies we’ve worked with. They’re always quick to respond, easy to deal with, and really care about their clients. Engineer Tala, the owner, personally follows up on everything and makes sure the job is done right
What I appreciate most is their reliability if your machine takes time to repair, they immediately arrange a replacement so your work isn’t affected. Their consumables are also top quality and priced very fairly
I highly recommend LASERIX to any clinic or center looking for a professional, honest, and efficient laser service provider. They’ve been a great support to us at Clarion Medical Center
Mohamed Abdalla Mohamed Clarion Medical Center
مهندسين ذو خبرة جيدة جدا
Ahmed Sabry Luxury Touch Medical Center
I’ve had an excellent experience with Laser X. Their maintenance service is very professional and reliable. The team is knowledgeable, quick to respond, and always makes sure everything is working perfectly. They use genuine parts and provide clear updates throughout the process. Highly recommend Laser X for anyone looking for trusted laser machine service and maintenance!
Mohamed Hassanein Cosmo Health Medical Center
I highly recommend LaserX.
They are truly professional, honest, and respectful in every interaction.
As the owner of Cosmo Hub Clinic, I’ve dealt with many companies, but I’ve rarely seen such a high level of integrity and professionalism from every team member.
Thank you for your excellent service, and please keep up the great work!
Dr.Mahmoud Fawzi Cosmo Hub Clinic

Frequently Asked Questions

What happens if my laser goes down on a busy day?

We offer emergency call-out service; we have engineers based in every emirates as a part of our rapid response network.

Are the spare parts genuine?

Yes, we only supply manufacturer-approved parts to maintain warranty and performance.

Can I get a service contract bundled with my purchase or rental?

Yes, we can include support & maintenance as part of your initial purchase or lease/rental package.